order management

Unlock the Power of AI-Native Order Management

Quote, capture, allocate, ship, and bill in one flow. Partial shipments, multi-currency, and backorders handled at ERP depth — with an AI Sales Agent ready to help.
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One Flow From Email To Cash

Order management isn't a chain of disconnected steps — every stage lives in one place and updates in real time.
Reps
Portal
Email
Import
Quote
x 1.080
auto fx
Order
Lines
Prices
Terms

Any Channel, Automated

Take orders anywhere, type them nowhere.
Order line
Shipped
Invoiced
Kraft mailer — 6×9
Kraft mailer — 6×9
300 / 500
200 / 500
Poly bag — 10×13
Qty800
800 / 800
600 / 800
Corrugated box — M
Qty240
60 / 240
0 / 240

Track Every Line, End to End

Know exactly where every line stands.
Customer invoice
€4,250.00
EUR · customer's currency
x 1.080 auto fx
Your ledger
$4,590.00
USD · base currency

Any Currency, Your Books

Trade globally, close confidently.
Sales orders

Every channel becomes one clean sales order.

Orders arrive from your reps, the customer portal, EDI partners, or a bulk import — and all of them land as one structured, validated order.
Validated and priced automatically — no re-entry, ever.
Stock allocated across locations in real time.
Backorder workflow runs directly from the sales order — shortfalls are tracked, never oversold.
Sales rep
QT-8 accepted
Customer portal
Reorder placed
Email
850 received
Auto-created order
Sales Order · SO-5
In Process
Electric Motor · 30
Reserved
Hydraulic Hose · 52
Reserved
Ball Bearing · 90
Backorder
Total
$19,067.24
fulfillment & billing

Sales Orders Built for B2B

Real B2B orders rarely ship in one piece. Shipments, invoices, and payments each live on their own, but stay connected. Ship what's ready, invoice any amount, collect payments as they come.
Line-level tracking: see what's allocated, shipped, invoiced, and paid on every line.
Invoice any amount, any time, deposits handled right.
Partials stay open, backorders go straight to procurement.
Line
Ordered
Shipped
Invoiced
Electric Motor
30
18
18
Hydraulic Hose
52
52
52
Ball Bearing
90
0
-
Invoiced to date
$11,452.90 of $19,067.24
multi-currency

Sell in any currency. Your books stay in yours.

Quote and invoice customers in their currency with exchange rates applied automatically. Every transaction posts to the general ledger in your base currency — no spreadsheets, no manual conversion.
Customer invoice · EUR
€17,493.80
Priced and invoiced in the customer's currency.
1 EUR = 1.09 USD
Your ledger · USD
$19,067.24
Converted at the day's rate, posted to the GL.
ai sales agent

Your Sales Agent Works Every Order.

Routine sales tasks are handled automatically. Exceptions — pricing below floor, credit holds, mismatched quantities — are routed to a human.

Customer Email

External

Order arrives in inbox.

Parse & Extract

AI Agent

Reads email, pulls every line item.

Sales Order

ERP

Drafted automatically, zero re-entry.

Ops Approve

Human

1-tap confirm, human-in-the-loop.

Fulfillment Live

Done

Shipment triggered automatically.

Zero re-entry

POs from email or EDI become orders without anyone typing.

ERP-level depth

Partial shipments, partial invoicing, and backorders per line.

Exception routing

The agent flags what needs judgment before it becomes a problem.

Self-service portal

Customers check status themselves — "where's my order?" calls disappear.
customer communication

Customers Stay Informed — Without Anyone Writing An Email.

Every order milestone triggers an automatic email, and customers can check status anytime in their own portal — so "where's my order?" calls disappear.
Automated emails
Sent by Operlinx
Confimed
shipped
invoiced
Your order SO-5 is confirmed
From: orders@operlinx.com
To: dana@acmesupply.com
Hi Dana — we've received your order of 3 items totaling $19,067.24. We'll let you know the moment it ships.
View your order
Triggered automatically at each milestone
Customer portal · their personalized view
SO-5 · $19,067.24
In Process
SO-4 · $4,210.00
Shipped
SO-3 · $11,882.50
Billed & Paid
Live status, documents, and reorders — self-service, 24/7.
order management

What Changes When Orders Run on Operlinx

Operational clarity that comes from one flow, quote to cash.
0
Re-Keyed Orders
Every channel (reps, portal, EDI, email) lands as one validated order with nothing typed twice.
100%
Line-Level Control
Partial shipments, partial invoices, and backorders tracked per line, revenue always matches fulfillment.
24/7
Customer Self-Service
Automated emails at every milestone and a live portal. Customers answer their own questions.
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Ready to Transform Your Order Operations?

See how Operlinx fits your business in a 15-minute call. No commitment, no pressure.
The AI-Native Supply Chain ERP
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